Quality Policy


Management and staff of MBTS are committed to a system of quality management which will ensure that blood, blood products and related services meet quality requirements.

Quality will be achieved by:

  • Integrating quality principles into the strategic plan.

  • Conforming to standards as laid down by Ministry of Health.

  • Determining the effectiveness and suitability of the QMS through management reviews.

  • Measuring the compliance of the Quality Management System through assessment scheme, internal quality audits, and responding appropriately to customer complaints. 

  • Recruiting, selecting and retaining dedicated, skilled staff.

  •  Developing staff through on-going training.

  • Maintaining a quality management system within the work area to ensure improvement of products, processes and services.


Enock's journey to 45 blood donations

Addressing blood shortange the corporate way

Ellisa Wilson Jeffrey dispelling the myths about married life, child bearing and blood donation

Connect With Us

Contact Us

For enquiries:

Call: 01874666 / 01870522 - O'dala Centre

01753819/828- Lilongwe Centre

01310677 - Mzuzu Centre

01552001 - Balaka Depot

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Copyright 2012